Welcoming Plastic Surgeon - Dr Andrew Ives!

Exciting news! New Plastic Surgeon! Fletcher Brown welcomes distinguished Plastic Surgeon Dr Andrew Ives M.B. Ch.B (UK), FRACS (Plast. Recon. Surg.) to the team. Dr Andrew Ives will be available for consultation starting Friday 3rd August. To find out more about this distinguished & experienced Plastic Surgeon visit http://www.andrewives.com.au/about-our-surgery/why-andrew

New Cosmetic Injecting Nurse!

Our new cosmetic injecting nurse Donna Phillips if now almost fully booked next week! Donna is advanced in her feild with over 17 years experience & specialises in a 'natural look'! Donna is a registered nurse with plastic surgery theatre & beauty therapy experience. Available Tuesdays and Saturdays - and next week -Friday as well! 97496261 http://www.fletcherbrown.com.au/

WALKING THEIR OWN PATH

After 6 years of running a successful boutique day spa, business partners Paula Fletcher and Kate Brown  decided in September last year to follow a slightly different path....

‘Making noticeable improvements to our client’s skin & appearance is now our absolute passion, so we have opened Fletcher Brown Skin Clinic.”

“This slight change in business focus is purely to do with where our interests now lye”

“We don’t just use the latest technology and the best Dermal Therapists to achieve this. What makes us unique is the addition of Diet & Nutrition consultations.  The correct balance of essential fatty acids, vitamins, minerals, pro-biotics & everyday diet are of vital importance to achieving glowing skin.  Get the inside right & correcting the outside is that much easier! ”

“For us it is vitality important to run a business that we are completely excited and passionate about.  That is what gets us up in the morning.  Running a small business can consume a lot of time and energy, so it must be something we love.”

“In our previous business – a multi-award winning day spa in Williamstown, which we have recently sold– we employed 5 beauty therapists.  This time around we want to keep it even a little smaller.  Right now we employ one Dermal Therapist which is perfect for the number of clients we have right now.  By the end of the year we would like another 2 Dermal Therapists on board, and we do not want to expand beyond this.  The great thing about having a small team is quality control.  We can ensure every staff member is trained equally and to the highest level possible”. Said Paula

“We are also fortunate to have found a great Cosmetic Injector for dermal fillers and anti-aging injectables as well as a great Cosmetic Tattooist.   The absolute secret to a successful business is finding passionate, intelligent & excited staff.   A great team creates a vibe, and in our case – serious results for our clients”.  

Paula & Kate also have young families to balance their time with. 

“To achieve a desirable work/life balance, everything in our business has a protocol.   This means, if we physically can’t be at work, we know all of the businesses requirements will be getting met because we have instructions on absolutely everything!  We don’t leave anything to chance.”

“It can be a struggle at times growing a small business, especially when most of us are time poor, but if the passion is there, it is all worth it.”

“We have never focused on any ‘financial crises’ or popular financial predictions.  If we did, we would have never succeeded.   It is true that financially uncertain times can make people a little more cautious about how they spend their money. That is why consistent exceptional customer service driven by an underlying passion from all involved in the business is the key to consumer confidence – not matter what the current financial climate holds” Said Kate

To contact Fletcher Brown Skin Clinic – call 97496261 or visit www.fletcherbrown.com.au.